FAQ

Q: What’s your product warranty?

A: We provide one year guarantee after successful commissioning. After warranty, we provide reasonable price spare parts and service.

 

Q: What’s your delivery time?

A: Normally we need around 2 months for production and inside factory testing. If standard machine ordered, it can be quicker.

Q: Do you provide any training for machine operating

A: Yes, your operator is welcomed to our factory for training. And during site commissioning, our engineer will also provide relative training.

Q: Which kind of payment you factory accept

A: T/T or L/C

Q: Which kind of material can use your polishing machine?

A: Stainless tank body, dished end, stainless pipe, LNG air tank and etc.

Q: Can you machine co-work with other factory machine?

A: Yes, both suppliers can work together to design auto control program

Q: How can we go to your factory?

A: Our factory is located at city of Hefei, 2.5 hours from Shanghai by train. We can arrange pick up from Hefei railway station or airport.

Q: What’s the quality of machine's kern components?

A: Normally we select chinese famous brand components such as motors, we select chinese famous brand wannan. For electrical components, we select Simens.

We can also according to your demand. So we can provide you a stayable-operating polishing machine.